Spotting scams
Scammers use the same few tricks again and again. Once you know them, they're much easier to spot.
Real organizations don't ask for gift cards
No bank, government agency, or utility will ask you to pay with gift cards, wire transfers, or cryptocurrency. If someone does, it's a scam.
Urgency is a tactic
"Act now" and "your account will be closed today" are meant to stop you from thinking. A real problem can wait while you check.
Don't use the number or link in the message
Scammers include contact details that lead straight to them. Look up the company yourself: use the number on your card or statement, or type the website address in on your own.
Never share codes
Verification codes sent to your phone or email are for you only. Anyone who asks you to read one out is trying to get into your account.
Unexpected prizes, refunds, and debts
A prize you didn't enter, a refund you didn't ask for, or a call saying you owe money are all common openings. You can ignore them.
Keep control of your computer
Never let someone you don't know install software or take over your computer, even if they say they're from tech support.
It's okay to hang up
You don't owe a caller your time. Hang up, then call back on a number you trust. Anyone legitimate will understand.
Trust your instincts
If something feels off, it probably is. Checking costs nothing, and that's what Guardia is for.
Already responded to something?
It happens to careful people every day. You can check the message with Guardia and choose “I've already clicked or responded” for steps to take, or see who to call.